The emptiness of due diligence
Looking around in current day to day business, I see less and less evidence of due diligence in its core meaning. At least the core meaning I learned but mainly understood based on practical experience. The idea of due diligence has been replaced by a number of elaborate governance frameworks which did not necessarily add to the practice of due diligence. On the contrary, these frameworks often created an escape mechanism for culprits aiming at formally complying with the concepts while at the same time ensuring their direct responsibility was as limited as possible.
We can have a long discussion on due diligence, but this being New Year’s Eve, I wanted to give you my interpretation of due diligence. For me, due diligence is inextricably linked with a set of core “beliefs” from my youth: the three laws of robotics as defined by Isaac Asimov.
My definition of due diligence
To convey what I refer to when referring to due diligence, I’ll try to define it. In order to go to a good, applicable and pragmatic definition, let’s first look at the two words individually:
- Due: owed or owing as a debt, either as a natural or moral right or according to accepted notions or procedures.
- Diligence: persevering application, or the attention and care legally expected or required of a person
The adjective related to diligence is “diligent”, which Merriam-Webster defines as “characterized by steady, earnest and energetic effort, painstaking.
And what does due diligence mean according to Merriam-Webster?
- Due diligence: the care that a reasonable person exercises to avoid harm to other persons or their property
A dutch translation
In Dutch, we translate “due diligence” by “goed huisvaderschap”, which can be loosely translated as “behavior equal to a prudent family man”. I like this translation at an emotional level because it links behavior in the context of a firm to a subjective but intuitively well understood moral high ground in the personal context. It’s a lot closer to home, a lot more concrete. Most of us understand what being a prudent family responsible entails. However, let’s return to due diligence.
Interpreting the definition
Based on the Merriam-Webster provided definitions above, due diligence as a key requirement in the context of good governance is the persevering application of care and attention owed as a result of the responsibility entrusted upon a group of individuals. When you are bestowed with that responsibility, you immediately owe a very high level of care and attention to those who bestow this responsibility on you.
I’ll go further than that. Those who bestow this responsibility upon you are not only your shareholders, who come in with means and ask for a return. No, it’s all of your stakeholders, your collaborators, your clients, your environment and in a wider sense society. But how could you, as a responsible, manage this? You need to exhibit on a continuous basis a behavior equal to a prudent family man. But what does that mean? What are stakeholders, for that matter? They remain so abstract. Here I want to make a very long stride and perhaps risk injury in the leap … let’s look at science fiction literature …
Using Asimov’s “Three laws of robotics” to provide a baseline for due diligence
When I was young, I voraciously read science fiction. One of my favorite authors was Isaac Asimov, and of his work I adored his novels and short stories dealing with robots.
Now, in his 1942 short story “Runaround”, Isaac Asimov introduced a set of laws which were to provide a framework for the behavior of autonomous machines.By rephrasing these, we can have a guiding framework which serves as a baseline for due diligent behavior of a company. I’ll always start with Asimov’s original law and then rephrase it for the due diligence baseline. After this definition, we’ll explore how these baseline rules, if applied, could have influenced organizational behaviour. Again, this comparison may not work for you, but it works for me:
- First law of robotics: A robot may not injure a human being or, through inaction, allow a human being to come to harm – First law of due diligence: An organization or its management may not injure human beings or, through inaction, allow human beings to come to harm.
- Second law of robotics: A robot must obey the orders given to it by human beings, except where such orders would conflict with the first law. – Second law of due diligence: An organization or its management needs to account for its actions to real human beings representing stakeholders, not other organizations, and needs to respond to these human beings, except where such response would conflict with the first law.
- Third law of robotics: A robot must protect its own existence as long as such protection does not conflict with the first or second laws. – Third law of due diligence: An organization or its management must protect the existence of its purpose as long as such protection does not conflict with the first or second laws.
Applying the laws
What would the application of these simple but at the same time accessible and complete laws have influenced recent socio-economical events?
Law 1 would have prevented a number of precursors to the 2008 financial crisis. It would not have allowed selling of derivates of subprime loans to other parties. That would be a clear violation which would have resulted in the harming of human beings. Pushing up a market for own profit until it starts to default in massive numbers, chasing millions of people out of their homes? A clear violation of the first law.
Law 2 would have reshaped current power concentrations in certain markets, would ensure appropriate levels of quality in delivery and production and would have influenced environmental impacts as well, in as far as these are not covered by the first law. If management, charged with continuous behavior consistent with a prudent family man, had to explain, on a regular basis, what they had engaged in and how this contributed to their purpose, to a group of people which were a true representation of all of their stakeholders, I dare to assume the critical questioning would have been more stringent and more relevant, potentially leading to early changes in organizational behaviour.
Law 3 would ensure a focus on continuity and shareholder value as well as long term contribution to a wider group of stakeholders, but only after the conditions under laws 1 and 2 are met.
In absence of these laws
I believe internal auditors need to dare ask the hard questions. They are, currently, after all, the prime guardians of due diligent behaviour by the organizations they audit.