Developing SMARTER processes

Procedures are an integral part of businessThe management of an organization depends for a significant part on established procedures which govern the way in which the organization confronts its challenges. Developing and writing procedures often comes as a afterthought, with either the quality department of a junior collaborator being charged with writing these procedures. However, … Continue reading Developing SMARTER processes

The external cost of internal optimization

Traditional cost reductions don’t take customers in accountMost organisations do not realize they are imposing significant burdens on their users. Any interaction involves a transaction cost. Organizations competed on cost reduction platforms, trying to drive down the transaction cost as low as possible … for their own operations. Quite often, an important part of the … Continue reading The external cost of internal optimization

Better capture, processing and next action organization

I’ve been using mind mapping in combination with with OmniFocus for better capture, processing and next action execution. Let me tell you a bit on how I got there.My brain is chaosSometimes, I have chaos for a brain. I’m not kidding. In the past, this has led to those well known and recognized moments of … Continue reading Better capture, processing and next action organization

Fairness is a factor in regulatory compliance

Difficulties in regulatory complianceSome regulations are notoriously difficult to ensure compliance with. Take speed limits for example. Few people will, when confronted with an empty or almost empty road, stick to the speed limits as indicated and “enforced”. Unless you are unlucky or not aware of where fixed and mobile camera’s may be positioned, the … Continue reading Fairness is a factor in regulatory compliance