The secret to writing good recommendations

How recommendations are perceived "Irrelevant", "impossible to implement", "developed an ivory tower", "they want us to do what?" ... These are all quotes that internal auditors hear quite frequently when it comes to their recommendations. And sometimes those quotes are accurate. As internal auditors, we are often focused on auditing and on being as complete … Continue reading The secret to writing good recommendations

The impact of learned helplessness on audit recommendations

Learned helplessness in organisations has become an agent of the resistance Ron Ashkenas wrote a very interesting article on the HBR blog a while back: in "Learned helplessness in organisations" he addresses the "external" excuses that process owners manage to come up with in order not to change their process. To quote him: "This phenomenon … Continue reading The impact of learned helplessness on audit recommendations

Developing good audit recommendations

In shortRecommendations should never be developed in an ivory tower. Rather, bringing in the auditees during the recommendations phase and challenging them to develop SMART recommendations will enhance the quality of your recommendations. Proper process should counter any issues with objectivity that may arise.Relevant recommendations are hardThis is a no-brainer for most auditors. Concisely describing … Continue reading Developing good audit recommendations